Privacy Policy

Privacy Policy – The Decor Edit

1. Introduction

Welcome to The Decor Edit.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or purchase our home décor products.

2. Information We Collect

We may collect the following types of personal data:

Personal Information: Name, billing & shipping addresses, phone number, and email.
Payment Data: Payment method details (processed via secure third-party gateways; we do not store full payment information).
Account Details: If you create an account – username, encrypted password, and order history.
Technical Information: IP address, device, browser, OS, and cookie data.
Communication History: Customer service inquiries, messages, and product reviews.
Marketing Preferences: Your selected options for promotional content.

3. How We Use Your Data

Your personal data helps us to:

Process and deliver your orders.
Respond to inquiries or support requests.
Improve our website and user experience.
Send promotional emails or offers (only with your consent).
Comply with legal requirements and prevent fraud.

We only use your data for legitimate and transparent purposes.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share data with trusted partners for:

Payments: To securely process your transactions.
Shipping: To fulfill and track your orders.
Service Providers: Hosting, analytics, marketing, and IT support.
Legal Authorities: Where required by law or for safety and fraud prevention.

All third parties are bound by confidentiality and data protection obligations.

5. Cookies & Tracking

We use cookies to:

Analyze traffic and improve performance.
Remember your preferences.
Enhance security and functionality.

You can manage cookie settings in your browser. Note that disabling cookies may affect website functionality.

6. Data Security

We apply industry-standard security practices, including:

Encryption of sensitive data
Secure servers and firewalls
Access controls and monitoring

No system is completely secure, so we encourage caution when sharing data online.

7. Your Rights

You have the right to:

Access or request a copy of your data
Correct any inaccurate or incomplete information
Request deletion ("right to be forgotten"), where applicable
Withdraw consent for marketing at any time
Restrict or object to specific processing activities

To exercise any of these rights, please contact us.

8. Data Retention

We retain your data only as long as necessary to:

Complete your orders
Meet legal, tax, and accounting requirements
Resolve disputes or enforce policies

Once no longer needed, your data is securely deleted or anonymized.

9. International Transfers

If you're outside Hong Kong, your data may be processed and stored in Hong Kong.
We ensure all cross-border transfers comply with applicable data protection laws and security standards.

10. Third-Party Links

Our website may link to third-party sites.
We are not responsible for their content or privacy practices.
Please review their policies before providing any personal data.

11. Children’s Privacy

We do not knowingly collect data from children under 13 years of age.
If you believe a child has submitted personal data, please contact us so we can delete it.

12. Policy Updates

We may revise this Privacy Policy from time to time.
Major updates will be posted clearly on our website.
We recommend checking this page periodically.